Notice of Resumption of Disconnection Policy

Discontinuance of Service for Nonpayment pursuant to Health & Safety Code § 116908(a)(1)(A) to resume January 1, 2022

How does this affect you?

Beginning January 1, 2022, past-due accounts will be subject to shut-off pursuant to the standard shut-off procedures set forth in Health & Safety Code § 116908(a)(1)(A) (Water Shutoff Protection Act) and San Gabriel’s Tariff Rule 11 and its Disconnection Policy, which can be found on our website at

If you are having trouble paying your water bill, please contact our Customer Service personnel for payment plan options, bill assistance programs and CARW program enrollment applications.

For more information, please visit, or call

El Monte: 1-626-448-6183

Industry: 1-626-330-1628

Whittier: 1-562-699-1041

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