How to Apply For Service
Start, Transfer, Or Stop Water Service
To have existing water turned on, or to transfer water service into your name, you will need to complete an application at least 24 hours prior to the date you would like to start service. Requests for start of service must be for a normal business day.
Same day requests must be made prior to 12: noon
To Apply
In Person
El Monte Office located at 11142 Garvey Ave. El Monte, CA 91733,
City of Industry Office located at 14404 Valley Blvd. City of Industry, CA 91746,
Whittier Office located at 11579 Hadley St. Whittier, CA 90606, or
Fontana Water Company located at 15966 Arrow Route, Fontana, CA 92335
By E-mail
Residential Service Application
The application will be sent to you via e-mail and returned to us by e-mail at customerservice_elmonte@sgvwater.com, customerservice_industry@sgvwater.com, or customerservice_whittier@sgvwater.com. Along with legible photocopy of your photo I.D. Once the application has been sent, call our office at 1-626-448-6183 to confirm that we have received it and that it is complete.
If the water is currently off at the property it can be reinstated on the same day providing all charges has been paid before 5:00pm. A deposit may be required.
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