How to Pay My Bill
Automatic Bill Payment
This service can automatically pay your bill from a checking or savings account. Simply return the completed Autopay signup form with an attached canceled check from the account you wish to use to make your payments. This will allow us to automatically debit your account each month for the amount of your water bill. As soon as the service is established, your bill will include information as to the amount and when the debits will occur.
Online Bill Payment
You can also pay your bill using online bill paying services offered by many banks and third-party entities, such as Wells Fargo, Bank of America, Bank One, Yahoo Bill Pay, and Check free, to name a few. Just be sure to select the correct vendor (San Gabriel Valley Water Company), and use your current San Gabriel Valley Water account number which can be found on your bill.
Another way to pay online is through Paymentus , a third party service that allows you to pay with a credit card, debit card or eCheck online. Make a one-time payment or set up an online payment account on Paymentus .
Mailing Your Bill
We still accept payments the old fashioned way, through the US Postal Service. Send your check or money order for the amount you owe, along with the detachable top portion of your bill in the pre-addressed envelope provided with your bill. Please do not include cash or coin. If you cannot find the pre-addressed, you can use your own envelope and address it to:
San Gabriel Valley Water Company
Post Office Box 5970
El Monte, CA 91734-1970
Pay By Phone
Simply call 1-844-232-8664 and an operator will help you.
Important Notice
If your water service has been shut off you must contact customer service before making an Online or By Phone payment in order to get your service reconnected.
Call the El Monte Office at 1-626-448-6183, the Industry Office at 1-626-330-1628, or the Whittier Office at 1-562-699-1041.
Paying Your Bill in Person
Our customers are always welcome to make payments in person at one of our three Customer Service Offices. We accept cash, checks, cashier’s checks, or money orders. At our El Monte office only, you will also find a new digital kiosk for paying your bill. Make checks payable to San Gabriel Valley Water Company. A drop box is also available in the front of each Customer Service Office.
San Gabriel Valley Water Company
El Monte Office
San Gabriel Valley Water Company
11142 Garvey Avenue
El Monte, CA 91733
Directions
Office Hours:
M-Th 7:30am – 5:30pm
Alternating Fridays: 7:30am-4pm
1-626-448-6183
San Gabriel Valley Water Company
Industry Office
San Gabriel Valley Water Company
14404 Valley Boulevard
City of Industry, CA 91745
Directions
Office Hours:
M-Th 7:30am – 5:30pm
Alternating Fridays: 7:30am-4pm
1-626-330-1628
San Gabriel Valley Water Company
Whittier Office
San Gabriel Valley Water Company
11579 Hadley Street
Whittier CA, 90606
Directions
Office Hours:
M-Th 7:30am – 5:30pm
Alternating Fridays: 7:30am-4pm
1-562-699-1041
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