Former Customers of the City of Montebello

In early February of 2023, San Gabriel Valley Water Company (“San Gabriel or Company”) completed its acquisition of the City of Montebello’s (“City”) water system. As you may know, San Gabriel has been operating, maintaining, and preparing billing statements on behalf of the City since 2013. Effective April 24, 2023, your water service will be transferred to San Gabriel Valley Water Company and your water service will begin to be billed monthly at San Gabriel’s General Metered Service Scheduled Rates adopted and approved by California Public Utilities Commission (“CPUC”). During the last ten years, the Company has consistently delivered safe, high-quality, and reliable water service to parts of the City of Montebello and has provided the same service to surrounding communities in the San Gabriel Valley since 1937. The Company’s headquarters are located at 11142 Garvey Avenue in El Monte. San Gabriel looks forward to including you amongst our customers. If you have any questions or would like more information about our Company, please call us at (626) 448-6183 or come by our office Monday – Thursday between 7:30 a.m. – 5:30 p.m. and Friday between 7:30 a.m. – 4:00 p.m. Please note that our offices are closed on alternating Fridays. Our office schedule and more information can be found here.

If you are currently a customer of record receiving water service no action is required from you at this time and your service will not be interrupted. If you would like additional information regarding programs such as conservation and low-income assistance or other service information, please click here.

San Gabriel looks forward to being your water service provider and we want to make this transition as seamless as possible. If you have any questions or need additional information don’t hesitate to contact us.

Thank you,
San Gabriel Valley Water Company

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